VPbet Customer Support

VPbet support service is a team of highly qualified specialists whose main task is to assist users in mastering the functionality of the bookmaker. In case of problematic situations or questions related to deposits, bonuses, betting process, you can contact the staff in any convenient way. On this page we will tell you in detail about the options to contact VPbet support team for users.

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How to Contact VPbet

VPbet strives to make users always feel comfortable while betting. That is why the company has a 24-hour support service, which makes it possible to promptly resolve situations that arise. Currently, there are three main ways to keep in touch with VPbet – email, online chat and social media. All methods are open 24/7, so players from are always provided with help if they need it.

Email

VPbet users can contact the support team using the e-mail address – [email protected]. This method of communication is ideal for issues that require special attention and detailed consideration. You can send a large request via email, specifying the problem in the subject line and attaching screenshots to it, so that VPbet specialists can better understand the problem and help you.

The average waiting time for a response when using email is about 1 hour. In rare cases, due to high traffic, it can take up to several hours for a response. Nevertheless, when the queue comes up, you will receive a detailed answer from specialists to your question.

Live Chat

Live chat is the fastest and easiest way to get in touch with VPbet specialists. Chat is available in a special window on the website (bottom right corner) or in the mobile app

This method of communication is best used for basic questions regarding your account, settings, bets and bonuses. The average response time is around two to three minutes. VPbet targets a audience, so the main language is not only English, but also Bangla and you will get a clear answer in it.

Messengers

You can follow VPbet via social networks. They feature announcements of high-profile sports matches, information about new casino games, and most importantly, new bonuses, promo codes, tournaments, etc.

The main VPbet social networks include:

  • WhatsApp – +60 13-639 8564;
  • Instagram – @VPbet;
  • Twitter – @VPbet;
  • Facebook – @VPbet;
  • Pinterest – @VPbet.

Sign up for the newsletter to keep up to date with all the exciting events in casino and sports betting at VPbet.

FAQ

  • What is the minimum deposit amount at VPbet?

    The minimum amount you can deposit into your VPbet account is 1 USD regardless of the payment option you choose.

  • Is there a welcome bonus?

    For new players from Bangladesh, VPbet has prepared several welcome bonuses to choose from. You can choose between a 50% sports refund bonus up to 100 USD or a cashback casino offer up to 188 USD to get the best user experience right from the start.

  • How do I download the app?

    To install the VPbet app on your device, navigate to the mobile site via any browser on your smartphone. In the main menu, search for VPbet apk file and confirm its download.

  • Is VPbet licensed?

    VPbet is a licensed betting site that is regulated by the Curacao Gaming Commission. The bookmaker is completely legal and safe in Bangladesh as it complies with local laws and conducts only fair gaming.